ARTICLE 1 – Data controller

This site is operated by FAMILYLK , registered under number

SIRET 939 508 826 00012 , whose head office is located at 60, boulevard François 1er - 75008 PARIS . Contact: contact@familylk.com

We are responsible for processing your personal data collected on our online store.

ARTICLE 2 - COLLECTED DATA

When you use our site, we may collect the following data:

• Name, first name
• Mailing address
• E-mail address
• Phone number
• Payment information (transmitted securely to our service provider)
• Order History
• IP address, browser type, device used (via cookies)

ARTICLE 3 – USE OF DATA

The data collected is used for:

• Process your orders
• Contact you (customer service, order tracking)
• Manage delivery
• Prevent fraud
• Improve your user experience
• Send newsletters (with your consent)

ARTICLE 4 – HOSTING AND SUBCONTRACTING

Our store is hosted on Shopify Inc., a Canadian company that provides the online e-commerce platform used to manage our site.

Shopify stores your data on a secure server. Your personal data may be transferred outside the European Union, including to Canada and the United States.

Compliance Guarantee: Shopify implements the European Commission's Standard Contractual Clauses to govern these international data transfers. For more information: https://www.shopify.com/legal:privacy

ARTICLE 5 – COOKIES

Our site uses cookies to:

• Ensure the proper functioning of the site
• Measure the audience
• Offer personalized content
• Display targeted advertising (with your consent)

On your first visit, a banner allows you to accept, refuse, or customize your preferences. You can change your choice at any time via this page https://familylk.com/pages/gestion-des-cookies

ARTICLE 6 – RETENTION PERIOD

Your data is stored:

• Up to 3 years after the last contact for business reasons
• 10 years for documents related to an order (invoicing - legal obligation)

ARTICLE 7 – YOUR RIGHTS

In accordance with the GDPR, you have the following rights:

• Access to your data
• Correction
• Deletion (right to be forgotten)
• Objection to processing
• Limitation of processing
• Portability

To exercise these rights, contact us at the following email address: contact@famillyk.com

If you believe that your rights are not being respected, you can contact the CNIL (www.cnil.fr)

ARTICLE 8 – DATA SECURITY

We implement all technical and organizational security measures to protect your data against unauthorized access, loss, alteration or disclosure.

ARTICLE 9 – AMENDMENTS

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.